Frequently asked questions
What is the return policy?
Our full refund policy can be found here.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
sales
Will items restock during the sale period?
Restocks are limited. If an item sells out, it may not return until after the sale, or at all.
I just bought something before the sale — can I cancel my order and reorder?
Yes, but only if your order has not been shipped yet.
Please note that cancellations will exclude credit card processing fees (up to 5%, depending on your bank), as these fees are non-refundable on our end.
If your order has already been shipped, it can no longer be cancelled/refunded.
I have a question about my order
Feel free to drop us an email here.